-
We use cookies to offer you a better browsing experience, analyze site traffic, and personalize content. Read about how we use cookies and how you can control them by visiting our Cookie Settings page.
Cookie Settings

Senior Manager, Japan ICX Sales & Support

Location Tokyo, Tokyo, Japan Category Sales Job Id R153197 Posted Date 03/12/2025

Apply now
JOB DESCRIPTION

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 13th, for Great Place to Work. 

 

We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp 
 
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.    

 

We know that people are the differentiator in our business, and that's why we want to meet you!   

Job Description:

Join Adobe as the Senior Manager - Japan ICX (Integrated Customer Experience) Sales and Support and lead our sales efforts in one of the most outstanding regions. This is an outstanding opportunity to craft and drive our partner operations strategy, ensuring flawless execution and outstanding growth. You will collaborate with world-class teams to successfully implement our sales vision and compete at the highest levels.


 

Key Responsibilities:

  • Develop and implement innovative strategies that align partner operations with our ambitious sales objectives.
  • Lead and mentor a high-performing team to exceed sales targets and drive business growth across JAPAC.
  • Collaborate effectively with cross-functional teams, both locally and globally, to build an inclusive and seamless partner experience.
  • Manage and optimize vendor relationships to ensure excellent performance and service delivery.
  • Provide insights and mentorship to refine processes and elevate Adobe's SaaS product offerings in the market.

Must-Have Qualifications:

  • Over 5 years of management experience in B2B sales, partner operations, or customer success.
  • Demonstrated goal-oriented approach with a proven history of exceeding sales targets.
  • Strong leadership skills with the ability to develop and implement strategies for scaling Adobe’s sales operations.
  • Proficient business-level communication skills in both Japanese and English, capable of engaging with local and global collaborators.
  • Proven experience in managing vendors to achieve results through third-party partnerships.
     

Good-to-Have Qualifications:

  • Familiarity with SaaS product offerings and business management experience in subscription services.
  • Knowledge of Adobe Creative products and hands-on experience as a user.

Join us in crafting meaningful experiences and driving innovation at Adobe Tokyo. Apply now to make an impact!

To Apply: Please submit your resume and a cover letter outlining your relevant experience and interest in the role.

 

Adobe for All 

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all. 

 

Take the plunge and jump in 

Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help drive Creativity for All together.  

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Close the popup
Apply now

Get notified for similar jobs.

Sign up to receive job alerts.

Success! Successfully subscribed for similar jobs Failure! You have already subscribed for this job Failure! Failed to subscribed for similar jobs

Success!

Successfully subscribed for similar jobs

Failure!

Get tailored job recommendations based on your interests.

Similar Jobs

No recommendations found

Jobseekers Also Viewed

No recommendations found

How would you rate your experience popup