Sr UX Content Strategist, Document Cloud GenAI

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

Adobe Design Content Strategy (ADCS) team is looking for a Senior UX Content Strategist to join our team. We use our expertise in language and communication to shape experiences across Adobe products and services. Our work ranges from content strategy and in-product, UX writing to developing standards and guidelines for Spectrum, our design system, and beyond. Please note: This is not a content marketing or advertising copywriting role.

As a part of Document Cloud, you’ll be working on products such as Adobe Acrobat, Sign, and Scan (just to name a few) that are ubiquitous in the lives and work of more than 600 million monthly active users and span across a multitude of surfaces and platforms. As the fastest-growing cloud in all of Adobe, you'll be given the opportunity to design the future of documents for the everyday knowledge worker, solopreneur, and individual around the world. 

The Document Cloud design team also has a strong legacy of innovation and continues to be recognized for groundbreaking work. We were honored in TIME’s Best Inventions in 2023 for our advancements in Liquid Mode, and again in 2024 for Acrobat’s AI Assistant. If you're passionate about designing intuitive experiences at this magnitude, we'd love to hear from you!

What you’ll do

In this role, you’ll embed with the Document Cloud team, working on product-led growth and usage efforts within generative AI technology. As a core design team member, you’ll play an integral part in crafting the next generation of productivity tools at Adobe. We are working on projects that help people consume, comprehend, create, and collaborate on documents in new ways. If you are enthusiastic about solving user problems and big technical challenges, this is your opportunity to work on some exciting and forward-thinking projects.

You’ll:

• Embed with and serve as a core member of the Document Cloud design team 

• Be a motivated participant and design advocate within your product teams

• Work alongside UX design, product management, engineering, research, machine learning scientists, legal, marketers, and other partners

• Proactively identify and seek out areas where content strategy can make a difference in the user experience

• Bring clarity, consistency, and quality to the way we design for our users across products and surfaces

• Champion an inclusive, accessible, user-focused perspective, while also considering business needs and priorities

• Connect the dots across multiple AI initiatives in Document Cloud, and create cohesion and through-lines to other AI initiatives across Adobe products and services

What you need to succeed

Must-haves:

• A proven track record for developing a content strategy, and tactically writing and designing toward that strategy

• Experience working on growth projects and experimentation and have a passion for working in a fast, iterative way 

• Deep experience leading product content design efforts with cross-functional stakeholders and collaborators

• Ability to grasp the product strategy and augment it with new ideas and approaches

• Exceptional writing, communication, and storytelling skills, and a sharp attention to detail

• Ability to present and build consensus around your ideas, create coalition, and build support 

• Strong systems thinking and the ability to practice content design across a sophisticated, interconnected product ecosystem

• Knowledge of inclusive, accessible content and design practices

• 4+ years of experience in content strategy, content design, UX writing, information architecture, or a related field

Nice-to-haves:

• Experience with, and a point of view on, document management 

• Knowledge of localization and internationalization

• Experience leading AI/ML initiatives

• Experience in working in a large organization with a diverse set of offerings and customers

• Experience working on a highly visible brand or a legacy product offering

How to apply

To be considered for this role, please submit your resume and portfolio. In your portfolio, we’d like to see a strong writing foundation and a systems-thinking approach. We’d also like to understand your process, from defining the problem to launching a solution, and how you bring others along in your work.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.