Our Company

Adobe is all about changing the world through digital experiences. We give everyone—from emerging artists to global brands—everything they need to design and deliver outstanding digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps and transform how companies interact with customers across every screen.

Adobe Firefly, our new family of creative, generative AI models for visual content, enables our customers to create on-brand, scalable, translated content and marketing campaigns easier than ever, supercharging enterprise productivity. Firefly seamlessly integrates with many other enterprise systems to improve workflow productivity, but none more so than our own suite of innovative Adobe products; including Photoshop and Adobe Express. Empowering every business user to create captivating content that resonates with their brand, Firefly fosters effective collaboration with marketing teams, revolutionizing the way content is crafted and shared.

The Challenge

This is a superb opportunity to join a fast-growing Adobe Consulting team! We are seeking a dedicated and ambitious Creative Technical Consultant to work with our Japanese customers within the Adobe Digital Media Consulting team.

The team is responsible for providing expert skills in implementing Adobe Digital Media solutions and integrating complementary enterprise solutions with clients' existing IT infrastructure. We encourage our team to be creative, collaborative and committed to delivering outstanding customer experiences.

The Technical Consultant works with customers and Adobe colleagues at multiple levels, delivering initial implementation and post-implementation projects. Our customers have access to our Professional Services Subscription throughout their investment in certain Adobe products, meaning that our consultant stays engaged with them to ensure not just successful implementations but also successful business outcomes.

What you'll do

• Be an expert in our Digital Media products, primarily Adobe’s AI model; Adobe Firefly. Have an intimate understanding of its functionality, its technical capabilities and how it delivers value.

• Be a specialist on Adobe products; an expert in the APIs; their uses and limitations, and a master of their SDKs
• Work with customers and your peers to understand and develop functional and technical requirements, build the implementation strategies and roadmaps, and own overall solution quality and value realization for the customer.
• Help customers to successfully adopt Adobe solutions after their implementation. This includes training end users and admins, proposing and delivering new use cases and working collaboratively with customers to prove the value of their investment with us.
• Align to the customers technical team and be an expert consultant on the technical aspect of the systems, including APIs and integration projects
• Communicate effectively across the customer's ecosystem (e.g. business owners, engineers, project operations, project managers and product management).
• Partner with Project Managers, Business Consultants and other Technical Consultants within our team to deliver great outcomes for your customers.
• Operate in a fast-paced delivery environment while owning multiple customer engagements in parallel.
• Be a vocal member of the team, contribute innovations, new ways of working, challenge the status quo and help us continually improve.

What you need to succeed

• Minimum 3-5 years of prior experience in a Technical Consultant role.
• Native in Japanese language and Business proficiency in English language.
• Knowledge of creative workflows and content management systems
• Experience in delivering Adtech/Martech integrations
• Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
• An inquisitive mindset, willing to challenge the status quo and design pioneering solutions.
• An innovative thinker and collaborative business partner who is well-organized and detail-oriented with strong stakeholder management.
• Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders.
• Participate in Discovery sessions to identify business priorities and expectations.
• Leading/Participating in brainstorming sessions and ability to estimate efforts within the defined scope.
• Ability to understand and develop automation workflows leveraging automation tools like MS Power Automate